Shipping policy

How long will it take to receive my hats?

Shipping duration is divided into two parts:

A. Processing time: All orders typically require 2-48 hours to be picked by our warehouse associates, properly packed, and have their shipping labels created. This depends on the day of week that the order was placed.

• Please note that orders placed after 6:00 PM CST on Friday will not ship until Monday due to USPS not operating on Sundays.

B. Shipping time: Shipping times average 2-4 business days following the processing time, but this is subject to the postal providers service (USPS).

Our hats are shipped using First Class Mail, or Ground Advantage, however, we do offer Priority Shipping for an additional fee, which is estimated at 2 business days. 

Delivery times are not guaranteed and can vary greatly as a result of occurrences that may be out of our control such as health pandemics, severe weather events, holidays and other supply chain disruptions.

How will my hat be shipped?

All hats are shipped in our proprietary, hard-shell hat protectors, which completely encase the hat, providing better protection than a box, and ultimately ensure your hats arrive in perfect condition every time.

Our new packaging method is 99% free from damage and every hat will arrive in the same condition shown in the product photos.

Can I track my shipment?

Yes, a tracking number will be automatically generated and sent via text or email following the completion of the order processing.

Where do your hats ship from?

All hats ship from our warehouse located in Dallas, Texas and have an average delivery time of 2-6 days.